Help and answers

ClipNest video clipping help center

Learn how AI highlight selection, captions, vertical reframing, credits and video exports work.

Frequently asked questions

How does ClipNest find video highlights?

ClipNest analyzes a time-aligned transcript with AI to suggest moments based on factors such as opening hook, emotional impact, relatability and quotability. Review the selected moments for context before publishing.

What videos can I use?

ClipNest supports video links and uploads described in the product, including YouTube and Twitch links and common video file formats. Availability can vary by source platform and account plan.

Can I customize captions?

Yes. ClipNest offers caption presets and editing controls for words, style and timing in supported editor workflows. Review captions before exporting to catch transcription errors.

How do video credits work?

Credits are metered against source video duration. The plan page shows your current allowance and maximum source duration. Check the current plans and pricing before processing longer videos.

Can I export vertical clips?

ClipNest can create vertical 9:16 clips with captions and framing options. Export resolution and available controls depend on your plan.

Where can I get account or business support?

Contact support@clipnest.space for account questions, or use our contact page for business and partnership inquiries.